Local Manufacturing and Comprehensive Delivery Network This understanding comes from years of experience in the industry and an in-depth understanding of their own products, which all the State Managers and Sales Reps can provide. Skill, Understanding and Resources to Back up Their ProductsĪs soon as he received the call, Shane understood exactly what the situation was and what needed to be done to provide a solution for the client.
One call to Brisbane State Manager Shane McBride was all it took to get the ball rolling. And because they had always been more than happy with its performance over the years, there was no need to go anywhere else for the replacement. The unit that needed to be replaced was an older Temperzone unit. When the unit responsible for cooling the entire interior was accidently damaged, they need a quick solution. As you can imagine, the building is full of equipment that is throwing out a lot of heat. AC1's client runs a very large scale printing press that is housed in a huge open span warehouse. Recently Temperzone worked hand in hand with the team from the AC1 Air Conditioning & Refrigeration in Brisbane to get a customer out of a sticky situation. This story is about customer focus not the product. The following project is a perfect example of Temperzone using its skill, understanding and resources, to get a client out of a very hot situation quickly. It’s also about delivering what the customer needs on a range of levels.
For Temperzone, looking after clients is about more than providing high quality units, which we do very well.
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